1. Introduction
Welcome to Tilla. Tilla (“Company,” “we,” “us,” or “our”) is a hazard tracking and farm management application that offers location-based functionality, group communication features, and user profile management. Protecting your privacy is a priority, and this Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
This Privacy Policy has been prepared in accordance with applicable laws and regulations, including but not limited to the United States Federal and State Laws, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Children’s Online Privacy Protection Act (COPPA), and the requirements of the Google Play Store and Apple App Store.
By accessing or using Tilla, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, you should discontinue use of the application immediately.
2. Information We Collect
2.1 Personal Information
- Account Information: Name, email, phone number, and other details you provide when creating an individual or organization profile.
- Location Data: If you grant explicit permission, we may collect and process your device's location to provide hazard tracking and location-based services. You can withdraw your consent anytime by disabling location sharing in your device settings.
- Group Chat Data: Content shared in the group chat feature, such as messages and attachments.
- Payment Data: If applicable, processed securely via third-party payment processors for in-app purchases.
2.2 Non-Personal Information
- Device and operating system details (such as device type, operating system, and unique device identifiers), IP address, and log data.
- Usage data (e.g., app interactions, time spent).
2.3 Third-Party Services
To operate and improve Tilla, we may collaborate with external service providers or partners who assist us in delivering key functionalities, such as location-based features, analytics, communication tools, or other services integral to our App.
When engaging with such third parties, we ensure the following:
- Purpose Limitation: Data will be shared only as required to deliver the App’s features.
- Legal Compliance: Third parties must adhere to laws such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Children’s Online Privacy Protection Act (COPPA) (where applicable).
- Data Security: Appropriate safeguards, such as encryption and anonymization, will be in place to protect user data.
If you have concerns or questions about how third-party services may process your data, please contact us at contact@tillaapp.com
2.4 Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve your experience and analyze how our application is used. Cookies are small text files stored on your device that help us:
- Essential Functions: Enable core features like login and navigation.
- Performance and Analytics: Understand user behavior to enhance app functionality.
- Personalization:: Provide tailored content and recommendations.
- Advertising (if applicable): Deliver relevant advertisements based on your preferences.
You can control cookie preferences through your browser or device settings. Disabling cookies may affect certain app functionalities.
We may also use technologies like pixel tags and beacons in emails or ads to track engagement and measure effectiveness.
Tracking Transparency: In compliance with Apple’s App Tracking Transparency (ATT) framework, we will request your explicit permission before tracking your activity across apps. You can update tracking preferences at any time in your device settings under Privacy > Tracking
3. How We Use Your Information
We use your information for the following purposes:
- Provide App Features: To deliver core functionality such as hazard tracking, farm management, and group chats.
- Improve User Experience: To analyze usage patterns, improve the App, and provide tailored content.
- Location-Based Services: To offer location tracking for hazard notifications, farm management features, and emergency alerts.
- Communication: To send notifications, updates, and respond to your inquiries regarding the app's functionality or your account.
- Legal Compliance: To comply with applicable laws and regulations, including responding to legal requests.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share your information with third parties in the following circumstances:
- Service Providers: Third parties that help us provide the App's functionality, such as Hosting, Firebase, Google Maps, and Apple Maps.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process (e.g., a subpoena or court order).
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred.
5. Data Retention
We retain your personal data for as long as necessary to provide the services you request and fulfill the purposes outlined in this Privacy Policy. This may include retaining data to comply with legal, tax, or accounting obligations, or resolving disputes.
6. User Rights
Depending on your location, you may have the following rights regarding your personal information:
For GDPR Users:
- Access and delete personal data.
- Restrict or object to data processing.
- Request data portability.
For CCPA Users:
- Opt out of data sharing or sale via a clear “Do Not Sell My Data” link available in the App.
- Request deletion of personal information.
- Access details on what personal data we collect and how it’s used.
To exercise any of these rights, please contact us at contact@tillaapp.com
Opt-Out of Marketing Communications (If Applicable)
You can opt-out of receiving such communications at any time by by clicking the unsubscribe link in the email footer.
Account Deletion
You can delete your account and associated data directly within the App by navigating to the Settings section and selecting Delete Account. Your request will be processed immediately, and your data will be permanently deleted within 30 days unless we are required to retain certain data to comply with legal obligations or resolve disputes.
7. Children’s Privacy (COPPA)
The App is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.
If you believe a child under 13 has accessed the app without parental consent, please contact us immediately at contact@tillaapp.com
8. Location Data
Location services are essential for hazard tracking and map features. Users can disable location sharing through device settings, but certain features may not work.
9. International Data Transfers
Your data may be transferred to and processed in the USA or other countries where our servers are located. When transferring personal data outside the European Economic Area (EEA), we rely on Standard Contractual Clauses (SCCs) or other appropriate safeguards.
10. Security Measures
We implement strong security measures to protect your data, including encryption during transmission, secure storage, regular audits, and multi-factor authentication. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute protection.
11. Changes to This Privacy Policy
We may update this policy to reflect changes in services or laws. We will notify users of significant changes through in-app notifications or by updating the effective date on this page. (e.g., email, push notification)
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: contact@tillaapp.com